Terms & Conditions

Please read these Terms & Conditions ("Terms") carefully before using this website. By accessing or using rapptorsville.com (the "Website") and its services, you agree to be bound by these Terms.

1. Definitions

• "User" / "You" refers to any person who accesses the Website or uses its services.
• "We" / "Us" / "Our" / "RAPPTORS" refers to RAPPTORSVILLE (GSTIN: 07AGAPA9030C1Z5), the owner and operator of rapptorsville.com, and its affiliates.
• "Products" refers to sunglasses, eyeglasses, blue-light glasses, and any other eyewear or accessories listed for sale on the Website.

2. Introduction

rapptorsville.com is an e-commerce website owned and operated by RAPPTORSVILLE, offering premium eyewear for sale online. Your use of the Website is subject to your acceptance of these Terms, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy, each of which is incorporated by reference. We reserve the right to refuse registration or service to any user without assigning a reason.

3. Account, Security & Password

If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately at support@rapptorsville.com of any unauthorized use of your account. RAPPTORS is not liable for any loss arising from your failure to safeguard your account credentials.

4. Services Offered

The Website enables users to browse and purchase eyewear products, including options for custom prescription lenses. Once an order is placed and payment is confirmed, we will process and ship the order in accordance with our Shipping Policy.

5. Orders, Pricing & Payment

• All prices listed are in INR and inclusive of applicable taxes unless stated otherwise.
• We reserve the right to correct pricing errors and to cancel any order placed at an incorrect price, with a full refund issued.
• Orders are confirmed only after successful payment through our listed payment gateways.
• We reserve the right to limit order quantities and to refuse or cancel any order at our discretion, including in cases of suspected fraud.

6. Custom Lenses

Where a product includes custom or prescription lenses, accuracy of the order depends on the prescription and specifications provided by you at checkout. RAPPTORS is not responsible for errors resulting from incorrect information submitted by the user. Custom lens orders may not be eligible for return or exchange except in cases of manufacturing defect.

7. Shipping

Orders are shipped in accordance with our Shipping Policy, currently targeting dispatch within 24 hours of order confirmation. Delivery timelines are estimates and may vary due to courier delays, weather, or circumstances beyond our control.

8. Returns, Refunds & Exchanges

We offer a 7-day hassle-free return window from the date of delivery, subject to the product being unused, in its original condition, and in original packaging. Full details, exclusions, and the process for initiating a return are set out in our Return & Refund Policy. Refunds, where applicable, will be issued to the original payment method within the timeframe specified in that policy.

9. Product Accuracy

We make every effort to display our products, including colours and finishes, as accurately as possible. However, slight variations may occur due to display settings, photography, or manufacturing batches, and such variation does not constitute a defect.

10. Intellectual Property

All content on this Website — including the RAPPTORS name, logo, product names, brand mythology, imagery, and written content — is the property of RAPPTORS and protected under applicable intellectual property laws. You may not reproduce, modify, distribute, or create derivative works from any part of the Website or its content without our prior written consent.

11. User Conduct

By using the Website, you agree that you will not:

• Post or transmit any unlawful, defamatory, obscene, or infringing content;
• Attempt to interfere with the security or proper functioning of the Website;
• Upload any file containing viruses, malware, or corrupted data;
• Use the Website for any fraudulent or illegal purpose;
• Violate any applicable law or these Terms in connection with your use of the Website.

12. Disclaimer of Warranties

The Website and its content are provided on an "as is" and "as available" basis. While we strive for accuracy, we do not guarantee that the Website will be uninterrupted, error-free, or that products will meet every expectation in all respects.

13. Limitation of Liability

To the extent permitted by law, RAPPTORS shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or purchase of Products. Our total liability in connection with any order shall not exceed the amount paid for that order.

14. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Website, you consent to the practices described in the Privacy Policy.

15. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Delhi.

16. Changes to These Terms

We may update these Terms from time to time. Continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

17. Contact Us

For any questions regarding these Terms, please contact us at:

RAPPTORSVILLE 333, 2nd Floor, AGCR Enclave, Delhi – 110092 Email: support@rapptorsville.com Phone: 9868102333